Legal

Privacy Policy

How we handle your personal information.

1. Who we are

This website is operated by The Retail Consultant (“we”, “us”, “our”). If you contact us using the enquiry form, your message will be sent to hello@theretailconsultant.co.uk.

2. What data we collect

When you submit an enquiry, we collect the information you provide, which may include:

  • Name
  • Email address
  • Phone number
  • Message content and timescale
  • Consent preferences (GDPR consent and optional marketing opt-in)

3. How we use your data

We use your data to:

  • Respond to your enquiry and discuss relevant services
  • Provide information about workshops, training, safaris and consultancy related to your request
  • Send occasional updates only if you opt in to marketing communications

4. Sharing your data

We do not sell your personal data and we do not share it with third parties for their own marketing. We may use trusted third-party software providers to help run our operations (for example email services, a CRM, a CMS, or platforms such as Mailchimp). Where we use such providers, they act as data processors and are used only to deliver our services.

5. Cookies and tracking

This website uses cookies to improve your experience and understand how the site is used.

Essential cookies: We store a small preference cookie in your browser for approximately 30 days to remember your cookie consent choice.

Analytics cookies (with your consent): If you accept non-essential cookies, we use Google Analytics to understand how visitors use our site, including which pages are visited and how users navigate. This helps us improve the website experience. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on the site.

Marketing cookies (optional): We may use Facebook Pixel and LinkedIn Insight Tag to measure the effectiveness of our marketing campaigns and show relevant content. These are only loaded if you accept non-essential cookies.

For more information about how these third-party services use your data, please see:

Managing cookies: You can change your cookie preferences at any time by clearing your browser storage. The cookie consent banner will reappear after 30 days, or sooner if you clear your browser data. Note that blocking cookies may affect your experience on this website.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw marketing consent at any time. To exercise these rights, contact us at hello@theretailconsultant.co.uk.

7. Data retention

We retain enquiry data only as long as needed to respond and to manage our relationship and services, unless a longer period is required by law.

8. Updates to this policy

We may update this policy periodically. The latest version will always be available on this page.